Terms & Conditions

1. Who you are contracting with

Gymnaly is provided by Clicxo ("Clicxo", "we", "us"). By creating an account, subscribing to a plan or otherwise using Gymnaly (the "Service"), you enter into a binding agreement with Clicxo on these terms. If you use the Service on behalf of a gym or company, you confirm you have authority to bind that organisation; if you use it as an individual, you confirm you are of legal age in your country.

Contact: contact@getgymly.com.

2. Acceptance

By continuing to access or use the Service you agree to these terms and to our Privacy Notice and Refund Policy. If you do not agree, do not use the Service. We may update these terms; continued use after an update constitutes acceptance.

3. The Service

Gymnaly is a software-as-a-service platform for gym management, including member and trainer management, class scheduling, personal-training bookings, workout programs, memberships and body tracking. Features available to you depend on the plan you select.

4. Your account

You must provide accurate registration information and keep it up to date. You are responsible for keeping your credentials confidential and for all activity under your account. Tell us promptly if you suspect unauthorised access.

5. Licence and restrictions

We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your own gym operations during your subscription, within the limits of your plan. You must not reverse engineer, copy, resell, sublicense or redistribute the Service, nor circumvent usage limits or technical protections.

6. Acceptable use

You must not misuse the Service. In particular, you must not:

• use the Service for any unlawful purpose or in breach of applicable law;
• engage in fraud, spam, phishing or unsolicited bulk messaging;
• infringe the intellectual property or privacy rights of any person;
• upload malware, probe, scan or test the security of the Service, attempt unauthorised access, or scrape or extract data by automated means;
• interfere with the operation, integrity or performance of the Service or the data of other customers.

7. Your content and gym data

You retain ownership of the data and content you upload. You grant us a limited licence to host, store, process and transmit that content solely to provide and support the Service. You are responsible for having the necessary rights and consents for the member data you record, and for using it lawfully.

8. Intellectual property

Clicxo retains all right, title and interest in the Service, including its software, designs, documentation, trademarks and branding. Nothing in these terms transfers ownership of any of our intellectual property to you.

9. Payment, subscriptions and taxes

Subscriptions are sold on a monthly or annual basis and renew automatically at the then-current price until cancelled. Fees are stated in USD and exclude taxes, which are added where applicable.

Payment, billing, currency, tax, invoicing, cancellation and refund mechanics are handled by our reseller and are governed by the Paddle Checkout Buyer Terms. Upgrades take effect immediately and are pro-rated; downgrades and cancellations take effect at the end of the current billing period, and you keep access until then. Refunds are described in our Refund Policy.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

10. Service levels and availability

We work to keep Gymnaly available and performant, but we do not guarantee that the Service will be uninterrupted, timely, secure or error-free. Maintenance, updates and factors outside our control may affect availability.

11. Warranties

To the fullest extent permitted by law, the Service is provided "as is" and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. Gymnaly does not provide medical, fitness, legal or tax advice; body-tracking and program features are informational tools only.

12. Liability

To the extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the fees you paid in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special or consequential damages, or for loss of profits, revenue, data or goodwill. Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.

13. Indemnity

You will indemnify and hold Clicxo harmless against claims, damages and reasonable costs arising from your content, your unlawful use of the Service, or your breach of these terms.

14. Suspension and termination

We may suspend or terminate access where there is a material breach of these terms, non-payment, a security or fraud risk, or repeated or serious policy violations. Where practical we will give notice and an opportunity to fix the issue. You may stop using the Service and cancel your subscription at any time.

After termination you may request an export of your data for 30 days, after which we may delete or anonymise it in line with our Privacy Notice.

15. Force majeure

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including outages of third-party infrastructure, natural events, war or governmental action.

16. Assignment

You may not assign these terms without our written consent. We may assign them in connection with a merger, acquisition or sale of assets.

17. Governing law and disputes

These terms are governed by the laws of Lebanon, and the competent courts of Beirut, Lebanon have exclusive jurisdiction, without prejudice to mandatory consumer protections available to you locally. We encourage you to contact us first so we can try to resolve any dispute informally.